PERMISSION TO COLLECT AND STORE INFORMATION
Sydney Ear Nose & Throat Clinic. collects and stores personal and health information to provide safe and effective medical care. This may include your contact details, Medicare and health fund information, referral details, and clinical records relating to your assessment and treatment.
Your information is used primarily to manage your healthcare and may be shared with other health practitioners involved in your care (such as your GP or specialists) or disclosed where required by law. De-identified information may be used for quality assurance, audit, education, or research purposes.
As part of our clinical documentation process, Sydney Ear Nose & Throat Clinic. uses an AI-assisted clinical scribe to assist clinicians with preparing consultation notes and clinical correspondence. Your registration details may be processed using AI-assisted software to assist in booking. Medical professionals make clinical decisions, and your information is handled in accordance with Australian privacy laws.
Your medical records are stored securely and accessed only by authorised staff. Medical records are retained in accordance with legal requirements, generally for a minimum of seven (7) years from your last consultation, or longer where required by law (including for children). A copy of our full Privacy Policy is available on request.
We undertake only to collect information which is appropriate to your total care and to only use the information for its intended purpose. Your medical records are stored securely and can only be accessed by authorised staff. We are required to keep your records for up to seven years following your last consultation. If necessary, for the continuity of your medical care, this information may be shared with other health practitioners involved in your treatment. In certain circumstances there may be a legal obligation to disclose clinical information, for example to Government bodies. A full copy of our privacy policy is available here.